Bespoke & Hand Made Products FAQ
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Bespoke & Hand Made Products FAQ
Welcome to our Bespoke & Hand Made Products FAQ. Here, we address common questions regarding our unique and personalised product offerings, delivery times, and lead times. If you have any further inquiries, please feel free to contact our customer service team.
What Are Bespoke & Hand Made Products?
Our bespoke and hand made products are tailored specifically to your preferences. These items are crafted with exceptional care and attention to detail, ensuring a unique and personalised touch. From custom fabric to leather luggage, dog collars, and more, our bespoke range offers a concierge service to create one-of-a-kind items that cater to your individual needs.
How Do I Order a Bespoke or Hand Made Product?
To order a bespoke or hand made product:
- Browse: Explore our selection of bespoke and hand made items on Ninja Market.
- Select: Choose the product you wish to customise.
- Customize: Follow the instructions to specify your preferences, such as material, color, size, and any personalisation details.
- Confirm: Review your customisation choices and place your order.
What Are the Lead Times for Bespoke & Hand Made Products?
Lead times for bespoke and hand made products are usually noted on the item's product page. These times can vary depending on the complexity of the customisation and the current workload of our artisans. Please note that lead times may increase during busy periods such as holidays or religious festivals.
What Are the Delivery Times for Bespoke & Hand Made Products?
Delivery times are in addition to the lead times required to create your bespoke item. Once your item is completed, it will be shipped according to the delivery method you choose at checkout. Estimated delivery times will be provided on the product page and during the checkout process.
Can Lead and Delivery Times Increase During Busy Periods?
Yes, lead and delivery times may increase during busy periods such as holidays or religious festivals. We recommend placing your orders well in advance during these times to ensure timely delivery. Any changes or updates to lead and delivery times will be communicated on the product page.
What Types of Products Can Be Bespoke or Hand Made?
Our bespoke and hand made range includes a variety of products such as:
- Custom fabric items
- Leather luggage
- Dog collars
- Personalised gifts
- And much more
Each product is crafted to meet your specific requirements, ensuring a unique and personalised touch.
Can I Request a Custom Product Not Listed on Your Website?
Yes, if you have a specific custom product in mind that is not listed on our website, please contact our customer service team. We will do our best to accommodate your request and work with you to create the bespoke item you desire.
How Do I Care for My Bespoke & Hand Made Products?
Care instructions for your bespoke and hand made products will be provided with your order. We recommend following these instructions carefully to maintain the quality and longevity of your item. If you have any specific questions about product care, please contact us.
What If I Am Not Satisfied with My Bespoke or Hand Made Product?
Your satisfaction is our top priority. If you are not satisfied with your bespoke or hand made product, please contact our customer service team. We will work with you to address any concerns and ensure that you are happy with your purchase.
We hope this FAQ provides clarity on our bespoke and hand made products. Thank you for choosing Ninja Market for your unique and personalised items. If you have any further questions or need assistance, please do not hesitate to reach out to our customer service team.